XFactor Maintenance and Status Page
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 14:51 EDT
Update - There will be an emergency release to fix this today.
Jun 2, 08:38 EDT
Update - We are continuing to work on a fix for this issue.
Jun 1, 21:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 1, 10:39 EDT
Investigating - There is an issue with some records details page are not loading. We are investigating the issue.
Jun 1, 09:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 14:51 EDT
Update - There will be an emergency release to fix this today.
Jun 2, 08:39 EDT
Identified - The issue has been identified and a fix is being implemented.
May 31, 23:37 EDT
Investigating - We are currently investigating this issue. SAM.gov changed the way they share data. So we have to change the interface to accommodate their changes.
May 31, 22:58 EDT
API/Database Related ? Operational
90 days ago
98.35 % uptime
Today
Backend Functionality ? Operational
90 days ago
100.0 % uptime
Today
Frontend / User Interface ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Resolved - The GSA/MAS Opportunities Query is currently experiencing issues showing records after 6/15/2021, we are investigating the issue now. Thank you for your patience.
Jun 23, 09:39 EDT
Resolved - This incident has been resolved.
Jun 23, 09:03 EDT
Investigating - The GSA/MAS Opportunities Query is currently experiencing issues showing records after 6/15/2021, we are investigating the issue now. Thank you for your patience.
Jun 22, 13:04 EDT
Jun 22, 2021
Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 23:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 15:15 EDT
Scheduled - After the 06/17 update on Sam.gov to prevent multiple records being inserted, a bug was formed. It has been detected and fixed.

Records from 06/17 through 6/21 have been rolled back in both DEV and PROD and are being re-indexed with the latest fix. Maintenance is underway and will take around 7-8 hours to complete. Records from 06/17 through 6/21 will not be available until after the fix is implemented, tested and released.
Jun 21, 15:05 EDT
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.